Airlines - cont.
Delta - focus on business travelers
- Enables business travelers to book corporate fares
- Offers special web fares which will count toward both revenue and market share goals
- Enable online tracking of both shares and revenue
- 4% of revenue from Delta’s web today, planned 18% by 2004
- Move from 70% agent sales today
- An airlines exclusive web booking environment restricts the view of fares available
AA - service for group and meeting
- Post a calculator of its zone fares for group and meeting travel on Event.Source.com