Airlines - cont.
Alitalia extends booking capabilities to US travelers
- Chose GetThere.com for corporate customers in US
Northwest Airlines offers web check-in
- Seat confirmation, print out of boarding pass and upgrades from laptop
- Give customers added incentive to use NWA web site instead of agent
Ryan Air expands to one-stop
- Expands to one-stop web site with insurance, hotel accommodation and car rental
- 60/40 phone/internet - goal is to increase internet sales
Easyjet with 63% internet booking ultimo January