Traditional agents
 
 
“Bricks and mortar operators get their act together” 
- Branded travel sites such as the relaunched Thomas Cook will become popular. 
 - “There will be a big fallout among on-line companies when the bricks and mortar operators get their act together” 
 - Will add online booking facilities within the next few months
 - Start-ups such as lastminute.com, Expedia and e-Brookers have got a head start but …Thomas Cooks brand
 
TUI relaunches 
- Will offers its entire packages holiday program and lastminutes as well as flights on scheduled and charter carriers at regular, special and consolidated prices. (418-7)