Table of Contents
E-commerce in the Travel Industry
Kari Aanonsen, Braathens ASA
Per Myrseth, Norwegian Computing Centre
Agenda
Strategic and commercial development
What is e-commerce? (Butler Group -99)
E-business 1998 to 2000
Consumer use of the internet for travel is booming (Travel Industry Association of America)
More numbers on travel e-commerce
Key drivers for the travel industry
E-commerce in the travel industry
E-commerce challenges and opportunities
E-commerce challenges and opportunities
E-commerce challenges and opportunities
Customer Relationship Management
How e-commerce changes the travel industry
New entrants - Online Travel Agents
Online travel agents - US(PhoCusWright 1999 Yearbook)
New Business Concepts
Priceline.com
Lastminute.com - UK
LastMinuteTravel.com - US
Farenet.ie - Ireland
Haggle With Us from ETravelNet
Hotels on the net
Traditional agents
Traditional agents - cont.
Traditional agents - cont.
GDS - Galileo
GDS - Amadeus and Worldspan
Airlines and E-ticketing
Airlines
Airlines - cont.
Airlines - cont.
Airlines - cont.
Airlines - cont.
Corporate Travel Management
Corporate Travel Management Systems
Corporate Travel Management Systems
Via World Network
Mobile e-commerce
Mobile e-commerce cont.
Widerø - Departure and Arrival
TravelLink - Timetable
Finnair
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